800.626.5879
527 South 3rd Street, Louisville, KY 40202

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Customer Service

Shipping & Delivery

Credit Card Payments: Typically ships within 1 business day.
Check and Money Order Payments: Typically ships within 5 - 10 business days after being deposited in to our bank. 
Wire Transfers: Typically ships within 1 business day.
All orders are fully insured at no additional cost. 
Please let us know if you have any special requests.
Privacy & Security
The Louisville Numismatic Exchange values our customers privacy. We will never disclose or sell a customers personal information to any third-parties, except in the event that it is required by law-enforcement agencies. Any informaition that we collect on our website is used to provide our customers with the best possible service. 
Returns & Replacements
If you are not 100% satisfied with the product we send you, we would accept returns within 14 days of the items delivery. This policy does not extend to precious metal purchases because of the repidly changing market prices. Our customers are our top priority, and we strive to make each transaction as smooth as possible. 
Ordering
There are three ways to buy products from us: our online store, over-the-phone or in our physical store. 
Toll-Free Phone Number: 800-626-5879
Local Phone Number: 502-584-9879
Address: Louisville Numismatic Exchange
                527 South 3rd Street 
                Louisville, KY 40202
Office Hours: Monday-Friday 9am-5pm (Easter Time)              
Payment, Pricing & Promotions
The Louisville Numismatic Exchange accepts most forms of payments. This includes all major credit cards, debit cards, personal, cashier and banks checks, money orders, paypal, wire transfers and cash (in-store only). Paypal and credit card payments are subject to a 3% surchage, to cover the fees these companies charge us. Typically the easiest way
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